Given the vast library of terms surrounding Amazon, we put together a glossary of Amazon’s most important acronyms and terms to help you navigate. Whether you’re new to Amazon or are training new team members, these are the ABCs of Amazon:
A+ Content: A+ content (formerly Enhanced Brand Content/EBC) refers to rich content on branded ASINs such as copy and images.
A9 Algorithm: The ranking algorithm uses to determine how products appear in search. Titles, images, video, copy, A+ content, reviews, inventory and other factors all influence the algorithm.
A/B Testing: A way to test performance with two versions of content or advertising messaging
Account Health: In Seller Central, the Account Health page provides you an overview of your seller account’s adherence to the performance targets and policies required to sell on Amazon. You can learn how to monitor your account health here.
Ad Daily Budget: The set amount of daily spend for an advertisement.
Ad Impressions: Number of times an ad is displayed.
Advertising Cost of Sales (ACoS): Ad spend / # of sales. Generally, the lower ACoS, the better.
Amazon Advertising: Formerly Amazon Marketing Services (AMS), Amazon Advertising includes all of Amazon’s advertising services.
Amazon API: Amazon’s Application Programming Interface. You can read more about the Amazon API Gateway here.
Amazon’s Choice: Amazon’s Choice recommends highly rated, well-priced products available to ship immediately.
Amazon Media Group (AMG): Now under Amazon Advertising, AMG is known for external advertising services and specialty advertising spots
Amazon Referral Fee (Amazon Commission): The percentage Amazon takes based on category.
Amazon Retail Analytics Basic (ARA Basic): Reporting tool provided to Amazon vendors for free
Amazon Retail Analytics Premium (ARA Premium): Has more data and insights into a vendor’s account with additional sorting and reporting features.
Amazon Standard Identification Number (ASIN): 10 character identifier assigned to products.
Automatically Targeted Sponsored Product Ads: Launched in early Q2 2019, this new targeting feature allows advertisers to specifically target ASINs, brands and categories.
Average Sales Rank: How a product ranks in sales compared to competitive products.
Average Reviews: The average star rating given based on the reviews. Verified reviews and helpful reviews may have a greater influence on the overall average.
A-Z Guarantee: The Amazon A-to-Z Guarantee protects you when you purchase items sold and fulfilled by a third-party seller. Amazon’s guarantee covers both the timely delivery and the condition of your items.
Bid: Amazon Advertising works on a bidding system. A bid is the amount of money you are willing to put toward a keyword.
Brand Registry: Amazon Brand Registry gives you access to tools that enable you to more accurately represent your brand, find and report violations and share information that can help Amazon proactively prevent violations.
Brand Store: Allows vendors and sellers to create a brand-dedicated platform with a more immersive shopping experience.
Buy Box: The buy box is located on the right side of the product detail page where customers can add items to cart. “Winning” the buy box over sellers is based on seller metrics.
Category: Amazon organizes groupings of products into categories and sub-categories. Some categories require approval, while others do not.
Click-Through-Rate (CTR): Clicks / # of impressions.
Conversion Rate: % of visitors who complete the desired action (e.g. purchase a product).
Cost of Goods Sold (CoGS): Beginning Inventory + Purchases – Ending Inventory.
Cost-per-Click (CPC): Spend / # of clicks
Cost-per-Thousand Impressions (CPM): The cost an advertiser pays for 1,000 clicks or views.
Deals of the Day: A single item or small set of closely related items discounted for one day only.
Demand-Side Platform (DSP): Formerly Amazon Advertising Platform (AAP), Amazon’s DSP is a unique platform with a rich data network that helps advertisers influence shoppers.
Display Ads: Also known as banner ads, Display Ads are visual advertisements that serve both on and off Amazon through the DSP.
Drip Campaign: A method of direct marketing where vendors and sellers can reach out to customers after a purchase has been made.
Drop Shipping: Drop shipping, or allowing a third-party to fulfill orders to customers on your behalf, is generally acceptable. Review the guidelines here.
Duty Tax: A type of tax on international goods.
Early Reviewer Program: A program that encourages customers who have already purchased a product to share their authentic experience about that product.
Fulfillment by Amazon (FBA): A fulfillment model in which you store your products in Amazon’s fulfillment centers. Amazon then picks, packs, ships and provide customer service for these products. FBA can help scale your business.
Fulfillment by Merchant (FBM): A fulfillment model in which sellers are responsible for filling orders.
Fulfillment Center: Amazon’s storage warehouses. Amazon has 75 fulfillment centers in North America.
Fulfillment Fee: Amazon’s fees and rates for filling orders are based on the size of the shipment.
Gateway Placement: An ad placement within a category’s specific landing page. These are only available through Amazon Advertising.
Inventory: Amount of products and goods available to ship.
Inventory Health: Having the optimal amount of stock available, without overstocking, and accounting for any upcoming influx in demand.
Keywords: Words relating to a given product or category that help boost discoverability. Keywords with the greatest priority should be within the copy, but backend keywords are also extremely important.
- Long-Tail Keywords: Greater significance on Google
- Short-Tail Keywords: Greater significance on Amazon
Lightning Deals: A promotion offered in a limited quantity for a short period of time. A single item is paired with a limited quantity of extra savings coupons, available for the time period stated or until all coupons are used.
Live Deals: Streaming for Amazon sales, similar to QVC or HSN.
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Manually Targeted Sponsored Product Ads:Sponsored product campaigns that are only eligible on keywords that you’ve added within your campaign. Eligibility is determined by match type.
Match Type: Parameters that can be applied to keywords to determine which searches cause your ads to appear. There are multiple match types:
- Broad: Your ads are eligible to appear when a user searches any word in your key phrase.
- Phrase: Your ads will appear when a user searches for your exact keyword phrase, regardless of what text precedes or follows.
- Exact: Most restrictive match type, your ads can only be triggered by user searches for your exact keyword phrase.
- Negative: Prevent your ads from appearing on irrelevant search queries that do not relate to your brand.
Prime: Amazon Prime members receive benefits such as free, fast shipping for eligible purchases, streaming of movies, TV shows and music, exclusive shopping deals and selection, unlimited reading and more.
Private Label: Amazon-owned brands.
Product Detail Page (PDP): The landing page where customers can read details, view images and videos, read Q&As and product reviews about a product.
Product Display Ad (PDA): Product Display Ads were replaced by Sponsored Display Ads starting in September 2019. Previously, PDAs were product or interest-targeted display ads that drive traffic to a product’s detail page.
Product Tracker: Helps sellers increase standards to increase their product ranking.
Promotional Pricing: Sometimes when Amazon lowers prices as part of a promotion, other retailers will decrease their own prices in response. As a result, Amazon may decrease their price during the promotion, and after the promotion Amazon’s price may be the same or even lower than the original promotional price in order to offer customers consistently low prices.
Repricing Software: Software that helps manage the price of a product to help win the buy box.
Return on Ad Spend (RoAS): Revenue generated / advertising cost.
Return Rate: # of returns / # of units sold.
Search Engine Optimization (SEO): Strategic enhancements that can be made to content to increase traffic.
Seller Central: The Amazon interface for 3rd Party Sellers.
Share of Voice (SOV): SOV is the amount of the market your brand owns compared to your competitors.
Sponsored Brands: Formerly Headline Search Ads (HSA), Sponsored Brands increases awareness of your products. The ad creative you build includes a headline, logo and product images. When shoppers click your Sponsored Brand, you can specify whether they will go to the Amazon Store for your brand, or to a custom landing page that displays your products on Amazon.
Sponsored Display Ads: Sponsored Display is a self-service advertising solution that helps you reach relevant audiences both on and off Amazon. Sponsored Display ads are purchased on a cost-per-click (CPC) basis.
Sponsored Products: Sponsored Products promotes the individual products you sell on Amazon. You choose which products to advertise, assign keywords or product attributes to target and enter a cost-per-click amount. When a shopper searches for one or more of your targets, your ad is eligible for display. When shoppers click your Sponsored Product, they are taken to the product detail page of the advertised product.
Subscribe & Save: Subscribe & Save is an Amazon feature that allows customers to save 5-20% on products by signing up for auto-deliveries.
Today’s Deals: The Today’s Deals link at the top of most Amazon.com pages features multiple deal types:
- Deals of the day
- Savings and Sales
- Lightning Deals
Vendor Central: The Amazon interface for 1st Party Sellers (typically manufacturers and distributors).
Verified Review: A product review verified by Amazon to ensure that the person writing the review purchased the product at Amazon and didn’t receive the product at a deep discount.
Once you have your terms down, check out our tips on how to have a successful launch on Amazon.