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May 28, 2024 News

Amazon AI Chatbot Technology

Amazon’s AI Chatbot Has Evolved Over the Years To become the “Earth’s most customer-centric company,” with growing demand and customer base, Amazon has developed more and improved ways of interacting with customers. Back in 2020, Amazon tested an AI Chatbot to help customers receive the help

January 5, 2021 News

Amazon Removes Comment Feature on Product Reviews

Amazon is an ever-changing beast. The latest: removing the Amazon reviews feature that lets brands comment on product reviews. On Wednesday, December 16th, an email from Amazon Services went out to sellers announcing the shut-down of the feature, citing lack of use as an explanation and